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Legal notice, terms and privacy

Legal notice

Zenergy Racing ApS
Skovvænget 32, 5792 Årslev
Email: info@zenergyracing.com
CVR 30703472

Terms & conditions

Booking and payment

Trackdays and riding courses are booked through the website. Your place is only secured once you have received an invoice confirming that we have room for you, and we have received your payment.

Right of withdrawal and cancellation

There is no right of withdrawal for tickets to sporting events and other events on a specific date. If injury or illness prevents you from taking part in a booked event, you can cancel your place up to 15 days before the event starts for a cancellation fee of 20 %. If you cancel less than 15 days before the event starts, the entry fee is not refunded; in that case we encourage you to resell your place yourself.

Resale

Resale is allowed with these limits: a booked event cannot be split — if you booked an event over several days, you can only resell the whole event, not single days. If you sell your place, you update the participant details yourself in your account. The class cannot be changed. A speed package cannot be resold, neither single days nor whole events; you can still cancel as described above.

Riding time and requirements on track

If riding time is reduced, for example due to crashes, low grip on the track or bad weather, the entry fee is not refunded. Before you may ride on the track, a number of requirements must be met: your motorcycle must be in a safe condition and you must wear suitable protective gear. You attend the riders’ briefing and follow the instructions of instructors and helpers, so that everyone’s safety is protected as well as possible. You ride with a transponder and sign a waiver. Read more under “Rules & requirements”.

Goods

Now and then we sell tyres and other physical goods on the website. For these, the right of withdrawal and statutory warranty apply under applicable law. We do not ship goods; they are only handed over at our events.

Privacy policy

Who is responsible

The controller is Zenergy Racing ApS, Skovvænget 32, 5792 Årslev, CVR 30703472. Questions about your data: info@zenergyracing.com.

What data we process

  • Account and order: name, email, phone, address and language.
  • Riders: name, email, date of birth, nationality, licence and DMU details, transponder and start number, class, motorcycle and emergency contact.
  • Bookings, invoices and payments received.
  • Signed waivers.
  • Results and lap times from the timing system.
  • Pictures you upload yourself.
  • Messages sent through the contact form.
  • Consents and acceptance of the terms.
  • Technical data needed to run the website.

Purposes and legal basis

  • Carrying out your booking, check-in and the event — contract (GDPR Art. 6(1)(b)).
  • Invoicing and bookkeeping — legal obligation (Art. 6(1)(c)).
  • Safety on track — contract and legitimate interest (Art. 6(1)(b) and (f)).
  • Results, statistics and rider and team pages — legitimate interest in running a series with standings (Art. 6(1)(f)).
  • Newsletter — your consent (Art. 6(1)(a)), which you can withdraw at any time.
  • Running and securing the website, including error reports from the browser — legitimate interest (Art. 6(1)(f)).
  • Our own visitor statistics — legitimate interest in seeing which pages are used and where bookings get stuck (Art. 6(1)(f)).

The details we ask for when you book are needed for the contract; without them we cannot accept the booking. We make no decisions based solely on automated processing and do no profiling.

What is public

Result lists, rider pages and team pages show name, start number, class and results. You can switch off age, nationality and profile picture on team pages in your profile.

Who receives data

  • Our web host ALL-INKL.COM (Germany) for website, database and email.
  • YouTube/Google if you start a video yourself.
  • Cloudflare if the contact form shows a check.
  • The notification service of your browser or device maker if you switch on Event Updates.
  • The timing system at the track (name, start number, class and transponder).

Google and Cloudflare are based in the USA; a transfer there is therefore possible.

Our own visitor statistics

We count visits to the website ourselves — without cookies, without storing anything in your browser, without scripts that read information from your device, and without third-party analytics.

  • What we count: which page was opened and when, which website you came from (only its name), browser, operating system and device type (from the identifier every browser sends), language and country (derived from the IP address).
  • How: to count a visitor only once a day, we turn the IP address and browser identifier into a code using a secret key that changes every day. We do not store the IP address or the browser identifier. With the code we only note the last page opened and the time, so we can work out how long a page was read.
  • How long: the code and the day's key are deleted the next day; after that nothing leads back to you. Only aggregated daily figures remain, such as “120 visitors, 40 on mobile”.
  • Not counted: search engines and our own staff while signed in.
  • Legal basis: legitimate interest (GDPR Art. 6(1)(f)). You can object to the counting; write to us (see “Your rights”).

Cookies and browser storage

We only set cookies or store anything in your browser when it is necessary for the website or for a feature you use yourself. That is why we do not ask for consent. We use no advertising, statistics or tracking cookies, and none from other companies.

  • Session and security: keep your cart, sign-in and forms together and protect against forged submissions. Deleted after two hours without activity.
  • “Remember me”: only if you tick the box when signing in. Keeps you signed in for up to 400 days or until you sign out.
  • Your choices: the chosen series (MC or Supermoto, 1 year), light or dark theme (until you delete it in your browser), language switch (15 seconds) and how you arranged the team network.
  • Display: the home page header image remembers its measured height for 1 year so the page does not jump while loading.
  • Intro film: once you have watched or skipped the intro, a cookie remembers this for 1 year so it does not play again.
  • Event Updates: if you turn on notifications, your browser stores your subscription.

If something breaks in your browser, the page sends us the error text and the page address so we can fix it. No personal data is included.

Emails and notifications

We send emails about your booking because they are part of the contract. Newsletter, waiting list, weekend summary and Event Updates you only get if you signed up yourself; you can unsubscribe at any time via the link in the email or in your profile.

How long we keep data

  • Your account until you delete it.
  • Orders, invoices and payments for five years after the end of the calendar year, as bookkeeping law requires.
  • Signed waivers for five years after the event.
  • Timing results remain part of the standings.
  • All other data for as long as it is needed, at most two years.

Your rights

You have the right of access, rectification, erasure, restriction and data portability. You can withdraw consent at any time; this does not affect processing before the withdrawal.

Right to object: you can object at any time, on grounds relating to your particular situation, to processing based on legitimate interest — for example the visitor statistics or public results and rider pages.

Write to info@zenergyracing.com. You can complain to Datatilsynet, the Danish data protection authority (datatilsynet.dk).